Privacy Policy

1. Data Controller

The data controller is interagents.ai, Adam Borkowski, based in Norway. Contact: kontakt@interagents.ai

2. Data We Collect

We collect the following data:

• Account data: email address and password (encrypted) upon registration
• Conversation content: messages sent to AI agents while using the app
• Technical data: IP address, device type, operating system version, server logs
• Analytics data: anonymous usage statistics (Google Analytics 4)
• Voice data: voice recordings (only when the user activates the speech feature) — processed for transcription and immediately deleted
• Meeting booking data: selected time, full name, business email, phone number, and the selected meeting method / preferred online meeting service (Google Meet, Microsoft Teams, or FaceTime); company and a message are optional. We also record when you acknowledged this policy. To limit abuse, we use a pseudonymous identifier derived from the IP address and retain it for 15 minutes.

3. Purpose of Data Processing

We process data for the following purposes:

• Providing services — communication with AI agents
• User account management
• Improving service quality and resolving technical issues
• Security — detecting abuse and protecting against unauthorized access
• Scheduling, administering and confirming free meetings, sending an immediate confirmation and reminders one day and one hour before the meeting, and following up about the business workflow you identify

For meeting bookings, the legal basis for processing the data required to arrange the call is taking steps at your request before a possible contract (Article 6(1)(b) GDPR). Protecting the form against abuse and keeping necessary request records rely on our legitimate interests (Article 6(1)(f) GDPR). Fields marked optional are not required. Without a name, email address, phone number, selected time, preferred meeting method and acknowledgement of this policy, an online booking cannot be completed; you may still contact us by email.

Operational emails for a booking include an immediate confirmation and reminders sent one day before the meeting and one hour before the meeting. If a booking is made for the next calendar day, only the one-hour reminder is sent. If meeting or join details are already available, they may be included in the confirmation; otherwise they may follow in a later operational email from info@interagents.ai. These messages serve the booking you requested and are not marketing communications.

4. Artificial Intelligence

Our app uses artificial intelligence (AI) models to generate responses. Important information:

• AI responses are generated automatically and may contain errors
• Conversation content may be processed by third-party AI providers (Anthropic, OpenAI) in accordance with their privacy policies
• Users can report inappropriate AI content using the "Report" button on each response
• We do not use conversation content to train AI models

5. Data Sharing

Data may be shared with the following parties:

• AI providers: Anthropic (Claude), OpenAI — message processing
• Hosting: Fly.io — application servers
• Analytics: Google Analytics 4 — anonymous statistics
• TTS/STT: ElevenLabs, OpenAI Whisper — speech processing (optional)
• Website and email operations: WordPress hosting, technical infrastructure and email-delivery providers—only as needed to administer bookings, including operational confirmation and reminder messages, and other communications

We do not sell personal data to third parties. Where a provider processes data outside the European Economic Area, we use the transfer mechanisms and safeguards required by applicable law.

6. Data Retention

We retain data for as long as necessary to provide our services. Conversation history is stored in the user's account until deleted. Meeting booking data is scheduled for automatic deletion once it is more than 12 months old, while pseudonymous data used only for attempt limiting expires after 15 minutes. Data may be kept longer only where required by law or necessary to establish, exercise or defend legal claims. Users may request earlier deletion of their account, booking data and other associated data by contacting us.

7. User Rights

Under GDPR, users have the right to:

• Access their personal data
• Rectification of data
• Erasure of data ("right to be forgotten")
• Restriction of processing
• Data portability
• Object to processing
• Withdraw consent at any time where processing relies on consent
• Lodge a complaint with the competent supervisory authority, including Datatilsynet in Norway or the President of the Personal Data Protection Office (UODO) in Poland

These rights also apply to data stored with a meeting booking. To exercise them, contact: kontakt@interagents.ai. Booking data is not used for solely automated decision-making.

8. Security

We implement appropriate technical and organizational measures to protect data, including password encryption (bcrypt), transmission encryption (HTTPS/TLS), and secure JWT tokens for authorization.

9. Children

Our service is not intended for persons under 16 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We reserve the right to modify this policy. Users will be notified of significant changes via email or through the app.

11. Contact

Privacy questions: kontakt@interagents.ai